Finance

BKash Mobile Banking helpline Number, Transaction limit, charge, Service Point

Bkash Mobile Banking is the first leading and popular Mobile Banking in Bangladesh. It provides financial services under the subsidiary of BRAC Bank in Bangladesh. Bkash Mobile Banking Launched 22 July 2011. Customers will be able to receive electronic money into their BKash accounts through salary, loan, domestic remittance, and other disbursements.

Besides “BKash provides a marvelous opportunity for lots of unbaked people who have a mobile phone to have a bank account where they will be able to deposit payout and transfer funds as they wish safely and securely”. Here is the details discus about Bkash product and service, Electronic Account open, apps, buyout bill, customer care, Email and complaint cell, etc.

More post:  Bkash Eid Offer 2021 – 40% Bkash Cashback offer

 Bkash Mobile Banking menu

Dial *247# your Mobile. You will come menu chat and choose an option.

 Bkash customer care number

If you need any information about a BKash product or service, please call:

  • BKash Call Center Number: 16247
  • IP number:  02-55663001.
  • Telephone  : +8802-8331469. (Callout 24 hours, 365 days).
  • Email: support@bkash.com
  • Live chat: https://livechat.bkash.com
  • Facebook: https://www.facebook.com/bkashlimited

Bkash Head office address:

Here is the bKash head office address. yon can visit bKash head office address:

Bir Sreshtha Shaheed Jahangir Gate 546,

Dhaka Cantonment, Dhaka.

Bkash Compliant cell and Email

Helpline/call center number 16247
E-mail support@bkash.com
Live chat https://livechat@bkash.com
Facebook https://www.facebook.com/bkashlimited
Service touchpoints Click here
Mailing address Bir Sreshtha Shaheed Jahangir Gate 546,

Dhaka Cantonment, Dhaka.

 

Bkash transaction limits:

Name Daily limit Monthly  limit
Cash in 5 30000 25 200000
Cash-out 5 25000 20 150000
Send money 50 25000 100 75000

 

Bkash Transaction charge:

  • Cashout and Send money through bKash apps charge: Free
  • Send money charge with apps (Per month)
  • First, 5 send money:                 Free.
  • Change after the first 5 send Money transactions: 5 taka/ transactions.
  • Cash-out charge with apps:  1.75 without apps:
  • Agent point cash in;               Free
  • Agent point cash-out:            18.5Tk.

Bkash apps information & download:

If you want to download bKash apps, from your android phone you go to the play store definite place to write bKash apps and click install. After install, bKash apps come to your mobile skin and open

It. By bKash apps, you can new registration account, Mobile recharge, cash out, make the payment, pay the ill, top-up, tuition fee payment, Online Shopping, etc                                                                                                                                                                                                                                                                                          From Bkash to Bank A/c Taka transfer:                                                                                                                                                                                                                                                                                                           Now you can transfer taka from bKash to Bank A/c through internet banking. Internet Banking has to use for money transfer. Firstly you may need to add the bKash account as the beneficiary. Currently, you can instantly transfer from internet banking services of the following banks:

Bkash Bill pay:

Bkash has started to pay bill service in Bangladesh. So you can now pay for your utility and other bills from the bKash App through the Pay Bill feature. Such as electricity bills of DESCO (Smart Prepaid and Postpaid), Pilli Biddut, and NESCO, and payments of different educational institutions-School stipend.

Bkash buddut bill payment system and charge:

No more trouble, Bkash will bring pay bill Palli biddut (Rural Electricity). From now you can pay Palli biddut bill through bKash anytime and from anywhere.

Payment method/system:

From your mobile Dial*247#, you will get the bKash menu to chat and press 5 to select option pay bill, press 1 to select option Electricity, Press 1 to select option Palli biddut, press 1 to select option check bill, press 1 to select option Account number, Enter “SMS” Account Number as in look in pall biddut bill, Enter amount and year of the bill and Enter Pin number after reviewing all information. Finally, the Customer receives confirmation and bill details   

Biddut bill Payment Service charge:

Biller Customer Charge

(Slab based fees)

Palli Biddut Bill/Invoice Amount Bill Collection Fee
1 – 300 5
301 – 800 8
801 – 1,500 15
1,501 and above 1% on the invoice amount
*Service charge will not be applicable for bKash App users until further notice. The service charge will be applicable for bKash USSD (*247#) users

**Only Teletalk customers will be able to pay their Palli Biddut bill without any charge by dialing *247#

Check Bill Charge
Free until further notice

Biddut Bill Limit:

Transaction Type Count Per Transaction Charge
Per Day Per Month Minimum(TK.) Maximum(TK.)
 

Check Bill*

 

5

 

50

Not Applicable
Pay Bill** 5 5 1 Not Applicable

Note: bKash customer will be able to pay the ‘Palli Biddut’ bill 5 times in a month (i.e. for five SMS account numbers only)

Note:  BKash customer may request a maximum of five (5) ‘Check Bill’ requests from an account, which applies to all Biller.

Bkash Banking Product & service:

Cash in:

  • Customers go to the Bkash agent point.
  • The agent wants to know the cash amount from customers and Agents write down the Bkash account number & Amount of the customer in the agent register.
  • The customer will amount pay to the Bkash agent.
  • The agent will send a balance customer Account and cash is done.
  • You and the Agent will both get a confirmation message from the Bkash center. Remember to sign the Agent register before leaving the counter.

Cash-out Agent point:

  • Customers go to the bKash agent point.
  • The agent wants to know the cash-out amount from the customer
  • Agents write down customer bKash account number and Amount in agent register
  • Dial *247# on your mobile for the bKash Mobile Menu
  • Choose the option “Cash Out
  • Choose the option “From Agent”
  • Enter Agent’s bKash Account Number
  • Enter the amount
  • Enter your bKash Mobile Menu PIN
  • Cash-out successful

You and the Agent will both get a confirmation message from the bKash center. Remember to sign the Agent register before leaving the counter.

      Cash from ATM:

  • Customer Press the “bKash Cash Out” button at the left-bottom corner of the ATM Screen
  • Select language
  • Enter bKash Account Number
  • Enter the Cash Out amount
  • Enter the Security Code received through SMS
  • Check the entered information and confirm
  • Collect cash and receipt
  • You will receive a confirmation SMS from bKash

Send Money:

  • Dial *247# and Go to your bKash Mobile Menu
  • Choose the option “Send Money”
  • Enter the bKash Account Number.
  • Enter a reference about the transaction
  • Now enter your bKash Mobile Menu PIN to confirm the transaction
  • Done! You and the Receiver both will receive a confirmation message from bKash

Payment:

  • Payment follows the steps below:
  • Dial *247# and Go to your bKash Mobile Menu
  • Choose the option “Payment”
  • Enter the Merchant bKash Account Number.
  • Enter the amount
  • Enter a reference against a payment
  • Enter the counter Number
  • Now enter your bKash Mobile Menu PIN to confirm
  • Done! You will receive a confirmation message from bKash

Check Balance:

  • Dial *247# and Go to your bKash Mobile Menu
  • Choose the option “My bKash”
  • Choose the option “check balance”
  • Enter your bKash pin.
  • You will see the current and available balance of your bKash Account.

Mobile Recharge:

  • Dial *247# and Go to your bKash Mobile Menu
  • Choose the option “Mobile Recharge”
  • Choose option your operator
  • Enter the 11 digits mobile number
  • Enter the recharge amount
  • Enter your bKash Mobile PIN to confirm
  • Done! You will receive a confirmation message from bKash.

Request statement:

  • Dial *247# and Go to your bKash Mobile Menu.
  • Choose the option “My bKash”
  • Choose the option “Request Statement”
  • Enter your Mobile Menu PIN
  • You will see the last 6 transactions short description of your bKash Account

Change pin:

  • Dial *247# from your phone for the Bkash menu
  • Type 7 and select the option “My bKash”
  • Type 3 and select Change Mobile Menu PIN
  • Enter your current PIN
  • Enter a new 5 digit PIN
  • Enter your new PIN again and confirm
  • You will receive a confirmation text on your mobile
  • How to send Remittance from foreign:

If any Remitter wants to send easily international remittance to their bKash account through authorized Foreign Bank, Money Transfer Organization (MTO), and Money Exchange Houses. They have to follow the below step:

Firstly, Customers will go to foreign any authorized Foreign Bank, Money Transfer Organization (MTO), and Money Exchange Houses to send remittance. Authorized Bank branch/Money Exchange/MTO agent wants to them a Beneficiary bKash Account Number, Full name (as mentioned during bKash Account Opening), and Transaction Amount. Respective authorized Foreign Bank, Money Transfer Organization (MTO), and Money Exchange Houses will give remittance to their Bkash Account.

BKash Service Center Address in Bangladesh:

  • Bkash customer center addresses Dhaka Mohakhali:
  • Sky Tower, Ground Floor, 7 VIP Road, Mohakhali, and Dhaka-1206.
  • Bkash customer center addresses Dhaka Banglamotor:
  • Rupayan Trade Center, Ground Floor, 114 Bangla Motor Moor, Kazi Nazrul Islam Avenue, Dhaka
  • Bkash customer center addresses Dhaka Jatrabari:
  • Rahman Plaza, 1st Floor, 40/1/A Shahid Faruk Sarak, Jatrabari, Dhaka
  • Bkash customer center address Gazipur:
  • Baten Bhaban, 1st Floor, 494 Bashir Sarak, Joydebpur, Gazipur
  • Bkash customer center address Tangail:
  • Based Khan Tower, 1st Floor, Holding No: 0117-00, Victoria Road, Tangail
  • Bkash customer center address Mymensingh:
  • 21 Jubilee Ghats, 1st Floor, Opposite of Bipin Park, Sadar, Mymensingh
  • Bkash customer center address Chittagong Agrabad:
  • Makkah Madina Tower, 1st Floor, 78 Agrabad C/A, Chittagong
  • Bkash customer center address Chittagong Muradpur:
  • Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong
  • Bkash customer center address Sylhet:
  • JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100
  • Bkash customer center address Khulna:
  • Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna
  • Bkash customer center address Barisal:
  • Rahman Monjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal
  • Bkash customer center address Rangpur:
  • AZ Tower, 1st floor, 34-35 Station Road, Rangpur Sadar, Rangpur
  • Bkash customer center address Bogra:
  • 324 Jhawtola, Borogola, Kazi Nazrul Islam Road, Bogra Sadar, Bogra
  • Bkash customer center address Rajshahi:
  • 61Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi
  • Bkash customer center address Jessore:
  • Hasan Mansion, 1st Floor, M M Ali Road, Maik Potti, Jessore
  • Bkash customer center address Comilla:
  • Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla
  • Bkash customer center address Faridpur:
  • 46/Kha, 1st Floor, Thana Road, Jhil Toli, Faridpur

Finishing, we wish that you have understood all information of bKash mobile banking. Here we have tried to highlight all the information about Bkash Mobile Banking. Do we get any updated information? In the instant, try to add in this blog. If any need any more information, kindly make a comment below. Thank you so much for being with us.

Abul Kalam

Hi, I'm Abul Kalam Azad. Now I'm working on a Private Bank in Bangladesh. In this website, I shall publish content on Finance Category. you can also know about the Banking system from our website. Anyone can know about Banking System in Bangladesh, Core Banking Review, Credit Card, Debit Card information, Agent Banking, and Mobile Banking Information from my content.

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